At Simply Made by Jodie, we deeply value our customers and the quality of our products. To ensure that your orders arrive in perfect condition, we have implemented special measures for shipping during periods of high heat.

Thermal Packaging: We have invested in thermal packaging to protect our sensitive products from extreme temperatures. This packaging helps to maintain a stable temperature during transit, reducing the risk of heat damage. This is the best we can do during these weather conditions.

Product Stability: While our handmade soaps are formulated to withstand high temperatures and will not melt, some of our other products may be more susceptible to heat. So please take that into consideration upon ordering. We take every precaution to ensure these items are shipped with the utmost care.

Customer Care: Your satisfaction is our top priority. If you have any concerns about your order or the condition of your products upon arrival, please do not hesitate to contact us.

Thank you for your understanding and continued support. We are dedicated to providing you with the best possible experience, no matter the weather.

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Summer Shipping Advisory

To ensure your orders arrive in perfect condition, we’ve adjusted our shipping schedule during high temperatures:

• No weekend shipping: Orders placed after Thursday will ship the following Monday to prevent them from sitting in hot warehouses.

• Early-week shipping: During summer months, we prioritize beginning-of-week shipments to minimize heat exposure during transit.

• Package tracking & prompt retrieval: We strongly encourage customers to track their shipments and be available to receive their orders. Leaving packages outside in extreme heat can affect product quality.

We appreciate your understanding and patience as we take these extra steps to protect your products!